Transparent Pricing: How We Quote Without Hidden Fees
Fixed-scope quotes, itemised deliverables, no surprise invoices. Here's how we structure pricing for clarity and mutual accountability.
The industry's dirty secret
Most digital agency proposals are deliberately vague. Ambiguous line items and open-ended 'discovery' phases exist to protect margins, not clients. Scope creep isn't an accident — it's a business model.
We think this is bad for everyone. Clients lose trust. Agencies lose referrals. The industry loses credibility.
How we quote
Every proposal itemises deliverables against a fixed price. Change requests are quoted separately, in writing, before work begins. Payment milestones are tied to concrete outputs — not calendar dates or vague 'progress'.
Payments are accepted by UK bank transfer only, which keeps overheads low and pricing honest. There are no card processing fees embedded in your quote.
What this means for you
You know exactly what you're paying for, when payment is due, and what triggers additional cost. If something in scope takes us longer than estimated, that's our problem — not yours.